Privacy Policy

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Your privacy is our priority

If you would like to speak to someone, Call 1-866-Cop2Cop, or Email Us now!

You may call us without identifying yourself or revealing any personal information unless you choose to do so. We collect no personal information about you when you visit our Web site.

No personal information that you choose to share with us is ever shared with any outside organization. Preserving the privacy of our visitors is a critical feature of the service that we provide.

Peer Support does not constitute treatment or care and cannot substitute for professional therapy. Peer Support will only provide information on services, guidance and assistance, and helpful online resources.

If the Peer with whom you are communicating determines that you are a danger to yourself and crisis intervention is needed, we will link you to a phone number or immediate emergency assistance.

However, even at this time, you may refuse to reveal further information.

Email will be responded to within 24 hours.


This Internet Access and Peer-to-Peer communication may contain private, confidential, or legally privileged information intended for the sole use of the designated and/or duly authorized participants (s). We have taken all reasonable precautions to secure your personal privacy while using the services provided on this website. In addition, please ensure that you are securing your personal information via profile usage and use caution with the information you share. However, even at this time, you may refuse to reveal further information. Email will be responded to within 24 hours.


Terms and Conditions*

COP2COP and use of information provided through this site and your participation in the COP2COP chat feature does not constitute mental health care or treatment and does not constitute an attorney-client relationship, a therapist-patient relationship or any other sort of confidential relationship. This service is not a substitute for professional health care. If you are thinking about suicide or if you are considering harming yourself or others or if you feel that any other person may be in any danger or if you have any medical emergency, you must immediately call the emergency service number (911 in the US) and notify the relevant authorities and/or seek immediate in person assistance. The COP2COP chat feature is not designed for use in any of the aforementioned cases and our staff cannot provide the assistance required in any of the aforementioned cases.

The COP2COP chat feature is not intended for the provision of clinical diagnosis requiring an in-person evaluation and you should not use it if you need any official documentation or approvals for purposes such as, but not limited to, court-ordered counseling or emotional pet support certification. It is also not intended for any information regarding which drugs or medical treatment may be appropriate for you, and you should disregard any such advice if delivered through this platform.


COP2COP and any of their employees, volunteers or agents are not responsible for any decisions, or results of the decisions that you make while, as a result, or after participating in the COP2COP chat feature. This includes, but is not limited to, whether you choose to seek or not seek professional care, or to modify or terminate specific treatment that you are currently receiving based on the information provided by this service. You assume all risk for use of this service. COP2COP and any of their employees, volunteers, or agents have no liability for actions taken by you or a third party, or not taken by you or a third party, and you agree to indemnify us and hold us harmless for damages arising out of information provided through this website. Without limiting the foregoing, in no event shall COP2COP be liable for any special, incidental, consequential, or indirect damages. COP2COP expressly disclaims all warranties of any kind, whether express or implied and makes no warranty that COP2COP will meet your expectations and requirements, or be uninterrupted, timely, “confidential”, secure, or error-free.

Privacy and Security*

Protecting and safeguarding any information you provide through the Site is extremely important to COP2COP. Security controls, including encryption and authentication, are in place to ensure the protection of your information. Any information provided by you or collected about you will not be shared or disclosed with any third party. We do, however, reserve the right to disclose any personal information to the authorities at our sole discretion and as required by law. Despite these protections, the Internet remains an imperfectly secure environment, and COP2COP cannot guarantee protection from intruders or interceptors. You agree to use this service and submit information at your own risk. You agree that COP2COP has no liability regarding unauthorized access to this service by a third party.

* We reserve the right to change these Terms and Conditions and Privacy and Security policies at any time. Please check this page regularly. All changes will appear on the Site and will be effective immediately upon posting. Each time you access this service you will be presented with the current terms, conditions, and privacy statement for acceptance. Your continued use of the Site indicates your agreement with and acceptance of the changes.